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Refund Policy

Refund : 8 weeks of lessons are expected per term. If lessons are under this amount a refund will be made for the lessons owing.
If students are present for the full term, students will receive extra lessons at no extra cost.
If a student will not be there on the day of the lesson, an email is requested by 7:30am.
Please request a refund via email with the date of lesson missed.
Refunds will only be given if a student is away ill or effected by a school incursion or excursion. An email must be sent advising of their absence for a refund if needed.
Make up lessons are in week 10.
No refunds will be accepted if a student has forgotten the lesson or not brought their instrument to school. In most cases, there will be a spare instrument to use for that lesson.
Please note, that every effort is made to ensure your child is present for their lesson.

Contact us at for questions related to refunds and returns.